At GoFlyTicket.co.uk, we are committed to making your travel planning experience smooth, transparent, and adaptable to your needs. We recognize that changes in plans are sometimes unavoidable, which is why we offer a range of flexible cancellation and refund policies. Please note that terms may vary depending on the airline, travel provider, or the fare conditions selected at the time of booking.

Cancellation Policy

1. Free Cancellation:

Many airlines and booking options available on GoFlyTicket.co.uk offer free cancellation within a specific timeframe—typically up to 24 to 48 hours before departure. After this grace period, cancellation charges may apply, or the booking may become non-refundable.

2. Non-Refundable Tickets:

Some tickets, especially those booked under promotional fares or exclusive discounts, may be non-refundable. Cancellations under these terms are not eligible for refunds. Please review the fare conditions carefully before booking.

3. Partially Refundable Bookings:

Certain bookings may allow partial refunds depending on how far in advance the cancellation is made. The applicable refund amount and cancellation charges will be clearly mentioned during the booking process.

Deposit and Prepayment Conditions

Deposits:

Some travel partners may require a deposit at the time of booking to confirm your reservation. If canceled within the free cancellation window, the deposit is usually refundable. Outside this window, the deposit may be withheld as a cancellation fee.

Prepayments:

In some cases—particularly with advance purchase fares or special deals—a portion of your payment (such as the first leg of the journey) may be collected upfront. If you cancel a partially or non-refundable booking, this amount is typically retained.

Unforeseen Events (Force Majeure)

In case of exceptional circumstances beyond your control—such as natural calamities, pandemics, or travel restrictions—GoFlyTicket.co.uk follows special consideration procedures. Depending on the airline or provider’s policy, you may be eligible for a full refund, travel credit, or rescheduling without additional fees.

Refund Timeline

If your cancellation qualifies for a refund, GoFlyTicket.co.uk will initiate the process promptly. The time it takes for the refunded amount to reflect in your account depends on your payment provider or bank, but most transactions are completed within 7 to 10 working days.

Airline or Provider-Specific Policies

Some bookings on GoFlyTicket.co.uk are fulfilled by third-party travel partners or airlines with their own cancellation and refund terms. These details are always displayed during the booking process and included in your confirmation email. We strongly recommend reviewing these conditions before finalizing your purchase.

Customer Support

For any questions or if you need assistance with your cancellation or refund, our GoFlyTicket.co.uk support team is ready to help. You can reach out through our contact page, and we’ll do our best to guide you through the process with clarity and care.